Legal
Subprocessors
Last updated: September 2026
Fidem uses the following third-party services (subprocessors) to operate the service. Each is used only for the purpose described below. Our agreements with these vendors include contractual data-protection terms consistent with applicable privacy law; we are working toward formal data processing agreements with each as our compliance program matures. This list is also published as part of our Privacy Policy, and a more detailed security posture writeup for each vendor is available on our Security page.
| Subprocessor | Purpose | Data processed |
|---|---|---|
| Supabase | Authentication, database, and object storage | Account data, uploaded documents, all platform records |
| Microsoft Azure | Automated document processing (Azure Content Understanding) - classification, text recognition, and field extraction from documents | Uploaded document content (when production extraction is active) |
| Stripe | Payment processing and billing | Billing and payment data for operators |
| Resend | Transactional email delivery | Applicant email address and document request details |
| Sentry | Error tracking and monitoring | Application error context (PII scrubbed before transmission) |
| Vercel | Application hosting, content delivery, and page analytics (Vercel Analytics and Speed Insights) | Request traffic and metadata handled in transit; de-identified page paths, page events, and performance telemetry (applicant upload link tokens scrubbed before transmission) |
| Axiom | Structured application log ingestion for operational monitoring (when configured) | Operational log events (event names, correlation identifiers, error classes), designed to exclude document contents and applicant identifiers |
| Google Places | Property address autocomplete and address details | Address search text entered by operators, proxied through Fidem servers (no document contents or applicant financial data) |
We do not sell or share your information with third parties for marketing purposes. We do not share submitted documents with tenant screening bureaus, credit agencies, or background check providers.
Change notice: If we add, remove, or replace a subprocessor, we will update this page and the "Last updated" date above. This page shares its version with our Privacy Policy, so a policy-update notification also reflects any change to this list.
Questions about a specific subprocessor or our data processing agreements? Contact privacy@usefidem.com.